Berney Office Solutions
  • Jackson, MS
  • Jackson, MS, USA
  • Semi-monthly
  • Hourly
  • Full Time

Medical/Dental/Vision insurance, 401K, Cell phone, Laptop, Long/Short-term disability, Tuition reimbursement, Paid gym membership

Berney Office Solutions, a Xerox Company, has an opening for an onsite Field Service Technician in Jackson, Mississippi.  This individual will provide hands-on servicing of copy machines and office equipment at customer sites.  Prior experience diagnosing and repairing copiers or printers is preferred, as well as a general understanding of networking concepts. 

Our number one priority is to provide total customer satisfaction.  We accomplish this by taking excellent care of our employees and providing them with all of the tools and training necessary to succeed in their work.


  • Restore office equipment to proper working order through timely response and effective repair.
  • Use our customer service training to ensure high levels of customer satisfaction, as you'll engage with customers at their locations on a daily basis.
  • Communicate and interact with customers, sales, management, and administration in a way that is courteous, positive, and professional.
  • Provide accurate call close information, parts usage reporting, and track and maintain accurate assigned inventory.
  • Perform other duties that support Berney Office Solutions and our service organization.


  • Prior experience repairing copy machines is always a plus, but any computer/IT/mechanical/electrical repair experience will be considered as well.
  • Able to work independently with good time management.
  • An understanding of basic computer networking concepts is preferred. 
  • Commitment to providing outstanding customer service. 
  • Must be a highly motivated self-starter with dependable transportation and a good driving record. 
  • Must maintain car insurance with company acceptable limits and a valid driver's license.
  • Ability to lift 50 pounds, pull, lift, reach and transport equipment parts and boxes is required.

Qualified candidates are encouraged to apply today! 


Berney Office Solutions
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